1. Who we are
VocalGrip Guild (“we”, “us”, “our”) operates public speaking training services at the domain vocalgrip.bond.
2. Information we collect
- Account data: name, email, and optional phone provided during registration or contact.
- Transaction data: course purchases, enrollments, and receipts (no payment card data stored on our servers).
- Usage data: pages visited, device and browser info, and interaction events for product analytics.
- Support data: messages and attachments you send to our team.
3. How we use data
- To provide services: enroll you in courses, deliver content, and maintain your account.
- To communicate: confirmations, service updates, and responses to inquiries.
- To improve: analyze anonymized usage to refine curriculum and site performance.
- To secure: detect fraud, abuse, or violations of our Terms.
4. Legal bases
We process personal data on the basis of contract performance, legitimate interests (product improvement and security), consent (where required), and legal obligations.
5. Sharing
We share personal data with service providers under confidentiality, such as cloud hosting, email delivery, and payment processors. We do not sell personal data.
6. International transfers
When data is transferred across borders, we use appropriate safeguards such as standard contractual clauses.
7. Data retention
We keep personal data only as long as necessary to provide services and meet legal obligations. You can request deletion at any time.
8. Your rights
- Access, correction, deletion, and portability of your data.
- Objection or restriction of certain processing.
- Withdrawal of consent where processing relies on consent.
9. Cookies
We use cookies for essential functions (session and security) and optional analytics. You can change preferences via the cookie banner or your browser settings.
10. Children
Our services are not intended for children under 16, and we do not knowingly collect their personal data.
11. Contact
Email: [email protected] • Phone: +1 (415) 915-2047 • Postal inquiries available upon request.
12. Changes
We may update this policy. The “Last updated” date reflects the current version.
Last updated: 2026-06-18